Privacy Policy

Information we receive

You may provide your name, business or organization, email address, phone number, inquiry, and any project details or files you choose to send. When you become a client, we also keep information needed to coordinate and document the work you request.

When you call or text us, we receive your number and the communications you send, including voicemail, text content, and attachments. We and our communications providers may keep communication times, delivery records, and records of your messaging consent and opt-out requests.

Our website and service providers may receive technical information such as IP address, browser and device type, pages requested, access times, and error or security logs. We use this information to operate, troubleshoot, and protect our services.

How we use information

We use information to answer questions, prepare requested estimates, arrange appointments, perform and support agreed services, send authorized project communications, maintain business records, prevent misuse, and meet legal obligations. We use SMS only within the scope of the permission you give us or the conversation you initiate.

Advertising and tracking

We do not sell or rent personal information, place advertisements on our own pages, or use personal information for targeted advertising. We do not build advertising profiles or track your activity across unrelated websites.

Our website or its providers may use cookies or similar storage for site operation, security, and remembering choices. We do not use advertising cookies. Any website usage statistics we collect are for our own operation and improvement. Browser settings can restrict cookies, although some features may be affected.

When information is disclosed

We use providers for functions such as website hosting, email, document storage, business communications, and service delivery. We disclose information needed for those functions. Communications providers and carriers process messages and related records to deliver and maintain the messaging service.

If your project needs another vendor or specialist, we obtain your authorization before sharing your contact or project details for that handoff. We may also disclose information when legally required or reasonably necessary to address fraud, protect rights or safety, or resolve a dispute. These disclosures do not give another business permission to send you marketing texts.

Mobile information and SMS consent

We do not share mobile phone numbers or other mobile information with third parties or affiliates for marketing or promotional purposes. SMS opt-in records and consent are not sold, rented, or transferred to another organization for its own messaging or marketing.

SMS consent information is disclosed only to providers that support delivery and operation of our text messaging program, or as required by law. It is not included in referrals, marketing lists, or other disclosures for another organization's use.

Your choices and requests

Texting is optional. You can contact us by phone or email without agreeing to receive texts. To stop our text messages, reply STOP or otherwise clearly tell us you want them to stop. For messaging assistance, reply HELP, email Chris@McDabbs.com, or call 844-623-2227.

You can use the same email address to ask about the information we hold about you or request access, correction, or deletion. We may need reasonable information to verify your identity. We honor applicable privacy rights and explain any limits, including records we must keep for legal, security, or business purposes.

Retention and security

We keep information for as long as reasonably needed for the purposes described here, including completing services, maintaining required records, addressing disputes, and meeting legal obligations. We may retain a limited record of an opt-out so we can continue to honor it.

We use reasonable safeguards appropriate to the information we handle. No website, storage system, or messaging service can guarantee complete security. Please do not send passwords, full payment-card details, or similarly sensitive information through ordinary texts or the general inquiry form.

Other websites and services

Links and embedded services supplied by other organizations may collect information under their own privacy policies. Their practices apply when you use those services. Our policy describes our handling of information and does not replace their policies.

Children

Our business consulting website and text messaging program are intended for adults. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided personal information so we can address it.

Updates and contact

We will post policy updates with a revised effective date and provide additional notice when required. A policy update does not expand the scope of your SMS consent.

Privacy questions: McDabbs Consulting, LLC | Chris@McDabbs.com | 844-MCDABBS (844-623-2227) | https://mcdabbs.com